Last Updated: 09/08/2025

PNWCustoms (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, use our services, or purchase products.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing/shipping details, payment information.

• Vehicle Information: Make, model, year, and condition when scheduling services.

• Usage Data: IP address, browser type, pages visited, and other technical information when using our website.

• Social Media Interactions: If you engage with us on Instagram, Facebook, or other platforms.

2. How We Use Your Information

We use the information we collect to:

• Provide and manage our services.

• Communicate with you regarding appointments, products, or promotions.

• Process payments and send invoices/receipts.

• Improve our website, products, and customer experience.

• Comply with legal or regulatory obligations.

3. Sharing of Information

We do not sell or rent your personal information. We may share information only in the following cases:

• Service Providers: With third-party vendors that help us process payments, ship products, or manage our website.

• Legal Requirements: If required by law, regulation, or legal process.

• Business Transfers: If PNWCustoms merges, sells, or transfers assets, customer information may be included.

4. Cookies & Tracking

Our website may use cookies or similar technologies to improve your browsing experience. You can adjust your browser settings to block cookies, but some features may not function properly.

5. Data Security

We take reasonable precautions to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.

• Request corrections or updates to your data.

• Request deletion of your information (subject to legal or contractual obligations).

• Opt out of promotional emails by following the unsubscribe instructions.

7. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

8. Third-Party Links

Our website may contain links to third-party websites (e.g., Instagram, Facebook). We are not responsible for the privacy practices of those sites.

9. Changes to This Policy

PNWCustoms may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

📞 360-846-3407

📧 Jesse.Loza@pnwcustoms.com

📱 Instagram: @PNWCustoms2020

📘 Facebook: PNWCustoms